Read about some of the most common questions we are asked about Tsunami Express Car Wash and our services
Frequently Asked Questions About Our Express Car Wash
What is the size clearance for a vehicle to fit through the washes?
The height clearance is 7’2”. Dual tires and tires wider than 13 inches are not allowed. No trailers. Our washes will wash limos.
As a customer using Tsunami Express, what am I responsible for?
Although our wash is very safe, we (Tsunami Express) are not responsible for:
- All Car Antennas
- Bug Shields
- Luggage Racks
- Loose Chrome
- Wiper Blades
- Side View Mirrors
- Any Non-Factory Installed Items
- Loose, Glued, or Clipped Items
- Vehicles Over 10 Years Old
Vehicles over 86 inches or with dual wheels cannot be washed here, and will be responsible for any damage to carwash property.
Do not use if vehicle has body damage, loose chrome, or non-standard accessories.
Open pickup beds must be cleared from all debris prior to washing.
Will automatic car washes scratch my car?
Tsunami Express Car Washes actually provide a safer alternative to car washing than most other options. We use soft-scrub brushes made out of a foam material that is softer than most cloths used at home to gently clean your car. We also use foam cleansers that provide for safer and easier dirt-lifting action and high-pressure water systems that remove most of the grime on their own, removing the need for a hard scrub.
Since you recycle your water, is my car really going to get a good clean?
Tsunami Express Car Wash recycles our water on-site using a reverse osmosis (RO) filtration system. RO is a process of treating water using a high-pressured pump to force water through a semipermeable membrane, which removes 95-99% of contaminants, leaving you with fresh water, much cleaner than most tap water. This provides for a spot-free finish without the need for hand-drying. This process is used around the world for many things, and can even turn salt water into desalinated, drinkable water! Not to mention, it is incredibly helpful for our environment. So yes, your car will get just as clean if not more so, and you can feel good about it as you are not wasting excess resources to achieve it.
Do the self-serve pet stations provide anything to dry my pet with?
No. Be sure to bring some towels with you for drying your furry friends!
Do I need to do anything to prepare my vehicle for a wash?
Yes, we recommend that if you have an antenna that can be detached easily, do so prior to the wash. Truck beds need to be empty. We are not responsible for any loose belongings in the back of a pickup truck blowing out or getting damaged. If a vehicle has a hitch, we ask that you remove it.
Can you wash really muddy vehicles or vehicles with snow or ice on them?
Our washes can handle most messes unless your vehicle was just off-roading. If washing a vehicle will compromise the cleanliness of our facilities or the experience for other customers, we reserve the right to refuse to service it.
What types of payment do you accept?
We accept cash, Visa, Mastercard, Discover, and American Express credit/debit cards.
Tsunami Express understands the importance of a clean image. Whether you have a fleet of 5 or 5000, we can customize a program that will fit your needs.
Once signed up how do I get the sticker?
Each vehicle will need to go to the office of the wash so the on duty manager can apply the sticker.
How quick does it take to wash?
From start to finish it takes roughly 2 ½ minutes. This allows for customers to stay on schedule.
Will my vehicle fit in the tunnel?
Our tunnel is big enough to fit a stretch hummer.
How do you qualify?
Your fleet must be 5 or more vehicles.
How do we track the amount of times washed?
We use an RFID sticker similar to “iPass” that is placed on your windshield or we can use a card that you swipe at the pay station.
How much does it cost?
Signing up is free. You ONLY pay when you wash and we charge the negotiated price.
What is a Fleet Account?
We customize a wash that fits what you want for your vehicles and send a monthly invoice showing how many washes, when they were used, and total amount owed.